Dutch professor Jos Lemmink appointed to Canon-Océ Endowed Chair in Business Services Innovation at the Venlo campus of Maastricht University

3 May 2011

One of the reasons why Canon made a public offer for the shares of Océ was the innovative power of Océ in developing new document-related services. Océ, the newest member of the global Canon Group, is spearheading an innovative knowledge center in Venlo known as Document Services Valley where specialists develop new services related to documents. The Dutch Ministry of Economic Affairs and the Province of Limburg granted Document Services Valley a subsidy of EUR 1.2 million in November 2010 towards the establishment of an open innovation center. Companies, governments and knowledge institutes will work together within this center to research and develop document services.

  • Professor appointed to Canon-Océ Endowed Chair 

  • Academic alliance between Océ, Canon, Maastricht University and Municipality of Venlo 

  • Jos Lemmink, respected worldwide as an academic authority in services marketing and management 

  • Promoting innovation and knowledge development in the vicinity of Venlo, Océ’s home town 

  • Innovative knowledge center known as Document Services Valley established to develop document-related services

Quote

“I am delighted to be appointed to the Canon-Océ Endowed Chair. The challenge of developing new ways of managing, storing, transferring and retrieving documents is fully in line with the way in which organizations increasingly work. Control of the overall document flow can be executed more efficiently and at lower cost through the application of new services related to documents.”
Professor Jos Lemmink, Dean of the School of Business and Economics, Maastricht University

Contact information

For more information, please contact:

Océ
Nick Gale
Manager Media Relations
Tel. +31 (0)77 359 5628
E-mail nick.gale@oce.com

Canon
Richard Berger
Manager, Global PR
Tel. +81 (0)3 5482 8055
E-mail richard.berger@canon.co.jp

Maastricht University
Caroline Roulaux
Press Officer, Marketing & Communications
Tel. +31 (0)43 388 5229
E-mail caroline.roulaux@maastrichtuniversity.nl

Municipality of Venlo
Remco Hoogstraten
Communication Advisor
Tel. +31 (0)77 359 6317
E-mail r.hoogstraten@venlo.nl


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Professor Jos Lemmink appointed to Canon-Océ Endowed Chair

Academic alliance between Océ, Canon, Maastricht University and Municipality of Venlo

Tokyo, Japan; Venlo, The Netherlands, 3 May 2011 - Professor Jos Lemmink has been appointed to the Canon-Océ Endowed Chair in Business Services Innovation. The Endowed Chair will promote innovation and knowledge development in the vicinity of Venlo, the home city of Océ, an international leader in digital document management and a Canon Group company since March 2010.

The Endowed Chair in Business Services Innovation was presented to the Mayor of Venlo by Mr. Fujio Mitarai, Chairman and CEO of Canon Inc., during his visit to Venlo in October 2010. The Chair is to be established at the Venlo campus of Maastricht University. Canon and Océ intend to jointly fund the Endowed Chair for a period of five years. Developing new services related to documents is an interesting growth market for the Canon-Océ combination.

Academic research, commercial opportunities

Maastricht University has been exploring these document-related services intensely. Professor Lemmink, a Dutch national, is currently Dean of the School of Business and Economics at Maastricht University and respected worldwide as an academic authority in services marketing and management. “I am delighted to be appointed to the Canon-Océ Endowed Chair,” he said. “The challenge of developing new ways of managing, storing, transferring and retrieving documents is fully in line with the way in which organizations increasingly work. Control of the overall document flow can be executed more efficiently and at lower cost through the application of new services related to documents.”

One of the reasons why Canon made a public offer for the shares of Océ was the innovative power of Océ in developing new document-related services. Océ, the newest member of the global Canon Group, is spearheading an innovative knowledge center in Venlo known as Document Services Valley where specialists develop new services related to documents. The Dutch Ministry of Economic Affairs and the Province of Limburg granted Document Services Valley a subsidy of EUR 1.2 million in November 2010 towards the establishment of an open innovation center. Companies, governments and knowledge institutes will work together within this center to research and develop document services.

The appointment of Professor Dr. J.G.A.M. Lemmink to the Canon-Océ Endowed Chair in Business Services Innovation, effective 1 May 2011, marks the next step in this convincing and compelling cooperation between academic analysis and the international document services community. In addition to this new role, Lemmink is also professor of Marketing and founder of the Service Science Factory. In recent years, he has been a business services innovation consultant for organizations ranging from Océ to the European Commission.

Born in 1957, Lemmink holds a degree in Business Administration from the University of Groningen, in the northern Netherlands, and a Ph.D from Maastricht University. He was a market researcher for the Dutch Postal Services and Telecommunication and visiting professor or Fellow at various universities in Australia, Belgium, Mexico and the United States. He has published extensively on service quality management. His research interests concern service management and marketing, analyses of service processes and marketing and new media. He was editor-in-chief of the International Journal of Service Industry Management.


Over Océ

Océ is een van ‘s werelds grootste leveranciers op het gebied van document management en printen voor professionals. Het brede aanbod van Océ omvat snelle digitale productieprinters en grootformaat printsystemen voor zowel technische documentatie als display graphics in kleur, naast kantoorsystemen voor printen en kopiëren. Bovendien is Océ een toonaangevende speler op het gebied van outsourcing van document management. Wereldwijd zijn veel van de Fortune 500-bedrijven en grootste commerciële drukkers klant van Océ. Het bedrijf werd opgericht in 1877. Het hoofdkantoor bevindt zich in Venlo. Océ is actief in meer dan 100 landen en heeft wereldwijd ruim 20.000 mensen in dienst. De totale omzet in boekjaar 2010 bedroeg circa €2,7 miljard. Océ is genoteerd aan Euronext in Amsterdam. Meer informatie over Océ kunt u vinden op www.oce.com.

Océ en Canon: Samen sterker

In 2010 sloot Océ zich aan bij de Canon groep met de hoofdvestiging in Tokio, Japan, waardoor ’s werelds grootste leverancier in de printsector ontstond. Canon ontwikkelt, produceert en verkoopt een groeiend aanbod aan kopieermachines, printers, camera’s, optische en andere producten die tegemoet komen aan de vele verschillende behoeften van de klant. Bij de Canon groep werken wereldwijd ruim 197.000 mensen. De totale omzet in 2010 bedroeg ruim $45 miljard. Meer informatie kunt u vinden op www.canon.com.

Over Canon Inc.

Canon Inc. is een vooraanstaande onderneming op het gebied van beeldverwerking en informatiesystemen voor professionals en consumenten. Canon’s uitgebreide productassortiment omvat kopieermachines, inkjet en laser printers, camera’s, video apparatuur, medische apparatuur en systemen voor halfgeleider fabricage. Sinds de oprichting in 1937 heeft Canon succesvol gediversifieerd teneinde een wereldwijde industriële leider te worden op het gebied van beeldverwerking en informatiesystemen voor professionals en consumenten. Binnen de Canon groep zijn ruim 197.000 medewerkers werkzaam. Canon heeft productie en marketing dochters in Japan, Noord- en Zuid-Amerika, Europa, Azië en Oceanië; en een wereldwijd Research & Development netwerk met vestigingen in de Verenigde Staten, Europa, Azië en Australië. Canon’s geconsolideerde netto omzet voor het boekjaar 2010 bedroeg ruim $45 miljard. Meer informatie over Canon kunt u vinden op www.canon.com.

Maastricht University: Leading in Learning

Based in Europe, focused on the world. Maastricht University is a stimulating environment. Where research and teaching are complementary. Where innovation is our focus. Where talent can flourish. A truly student oriented research university.

Municipality of Venlo

Venlo is the city where the future is in the making. Promoting innovation and knowledge transfer in the region is an important focal point for the municipality. Venlo is located in both the heart of industrial Europe, close to the Ruhr area, as well as at the center of a hightech region, with companies like Océ, Philips, DSM and ASML and the technical universities of Eindhoven, Leuven and Aken.

Venlo is prominently positioned in the development of Cradle to Cradle as a creative economic concept and has taken the initiative to leverage the power of innovation within the region. A new C2C seat of learning and the C2C-Expolab give the Venlo region a sustainable innovative platform. In Venlo, deeds count more than words. It is the second top technology region of The Netherlands and the third Logistics center in the country. Together with the Agrobusiness Region Niederrhein, the Venlo region is the largest horticultural area in Europe. The preparations for Floriade 2012 are gathering pace and providing living proof of the sustainable innovative power of Venlo and the vicinity.