‘Services innovation essential for advanced economies’
Professor Jos Lemmink highlights rising returns on services innovation during installation to Canon-Océ Endowed Chair
Venlo, The Netherlands, 15 September 2011 — “Services innovation is essential for advanced economies as more than 70% of their GDP is generated by services.” This was the thrust of the keynote speech given by Professor Jos Lemmink during his installation in Venlo today as the first incumbent of the Canon-Océ Endowed Chair for Business Services Innovation.
Opening of Document Services Valley Open Innovation Center
Professor Lemmink, Dean of the School of Business and Economics at Maastricht University, was installed at a symposium marking the opening of the Open Innovation Center of Document Services Valley (DSV). The event was attended by Ryoichi Bamba, President & CEO Canon Europe, Middle East & Africa, representing Canon Inc. Chairman and CEO Fujio Mitarai.
Promoting innovation and knowledge development
On 15 October 2010, the Canon Chairman presented the Canon-Océ Endowed Chair for Business Services Innovation to the Municipality of Venlo, during his visit to Mayor Hubert Bruls. The Endowed Chair underlines the wish of Canon to promote innovation and knowledge development in the vicinity of Venlo, the home city of Océ.
‘Services innovation drives stakeholder value'
The importance of business services innovation was emphasized by various speakers at today’s event, attended by approximately 200 invitees. “The innovation of business services creates value for customers, employees, business owners, alliance partners and communities,” said Professor Lemmink in his speech.
By 2015, revenues of € 100 million anticipated
The installation of the first professor to the Chair was part of a symposium that opened the Open Innovation Center of DSV, a joint initiative powered by Océ, Maastricht University and Exser, the Dutch center for service innovation. DSV provides an open innovation environment, leveraging an elaborate network of companies, centers and educational institutions. The objective is to host 600 knowledge workers and generate € 100 million in revenues by 2015. DSV will also develop master classes, courses and education tracks. Hundreds of students will be trained each year.
Dutch government subsidy for new Business Services School
On behalf of the Dutch government, Secretary General Chris Buijink of the Ministry of Economic Affairs, Agriculture and Innovation today granted a special subsidy of € 269,181 for the new Business Services School, part of the DSV initiative. More subsidies for this project from co-funding partners are expected. A new postgraduate Executive Master of Science in Business Services program focusing on client services is part of the educational offering of the school. The course design for this new initiative is being developed in consultation with the initiating companies of Canon, Océ, ASML, Philips, Vanderlande and two cooperating business schools: the Rotterdam School of Management Erasmus University and Maastricht University School of Business and Economics, jointly developing a new degree for professionals in business services. The program is expected to start in September 2012.
Only 10% of printing industry is currently digital
Today, at the opening of DSV in Venlo, Anton Schaaf, member of the Océ Board of Executive Directors and Chief Technology and Operations Officer, commented in his speech on the outlook for the digital printing industry. Taking into account the significant emergence of mobile digital devices, he noted that only 10% of the printing industry is currently digital, the remainder analogue. He anticipates acceleration of digitalization of the printing industry in years to come. Furthermore, only 10% of document cost is in printing, while the remainder is in managing documents through their entire life cycle in an organization.
Océ expects to strongly increase current services revenues
Therefore, when adding document management services to their portfolio, companies like Océ are opening up additional customer revenue potential that is approximately four times that of the original printing revenues. Schaaf anticipates that Océ will strongly increase services revenues, both through organic growth and acquisitions.
Contact information
For more information, please contact:
Océ
Nick Gale
Manager Media Relations
Tel. +31 (0)77 359 5628
E-mail nick.gale@oce.com
Canon
Richard Berger
Manager, Global PR
Tel. +81 (0)3 5482 8055
E-mail richard.berger@canon.co.jp
Over Océ
Océ is een van ‘s werelds grootste leveranciers op het gebied van document management en printen voor professionals. Het brede aanbod van Océ omvat snelle digitale productieprinters en grootformaat printsystemen voor zowel technische documentatie als display graphics in kleur, naast kantoorsystemen voor printen en kopiëren. Bovendien is Océ een toonaangevende speler op het gebied van outsourcing van document management. Wereldwijd zijn veel van de Fortune 500-bedrijven en grootste commerciële drukkers klant van Océ. Het bedrijf werd opgericht in 1877. Het hoofdkantoor bevindt zich in Venlo. Océ is actief in meer dan 100 landen en heeft wereldwijd ruim 20.000 mensen in dienst. De totale omzet in boekjaar 2010 bedroeg circa €2,7 miljard. Océ is genoteerd aan Euronext in Amsterdam. Meer informatie over Océ kunt u vinden op www.oce.com.
Océ en Canon: Samen sterker
In 2010 sloot Océ zich aan bij de Canon groep met de hoofdvestiging in Tokio, Japan, waardoor ’s werelds grootste leverancier in de printsector ontstond. Canon ontwikkelt, produceert en verkoopt een groeiend aanbod aan kopieermachines, printers, camera’s, optische en andere producten die tegemoet komen aan de vele verschillende behoeften van de klant. Bij de Canon groep werken wereldwijd ruim 197.000 mensen. De totale omzet in 2010 bedroeg ruim $45 miljard. Meer informatie kunt u vinden op www.canon.com.
Over Canon Inc.
Canon Inc. is een vooraanstaande onderneming op het gebied van beeldverwerking en informatiesystemen voor professionals en consumenten. Canon’s uitgebreide productassortiment omvat kopieermachines, inkjet en laser printers, camera’s, video apparatuur, medische apparatuur en systemen voor halfgeleider fabricage. Sinds de oprichting in 1937 heeft Canon succesvol gediversifieerd teneinde een wereldwijde industriële leider te worden op het gebied van beeldverwerking en informatiesystemen voor professionals en consumenten. Binnen de Canon groep zijn ruim 197.000 medewerkers werkzaam. Canon heeft productie en marketing dochters in Japan, Noord- en Zuid-Amerika, Europa, Azië en Oceanië; en een wereldwijd Research & Development netwerk met vestigingen in de Verenigde Staten, Europa, Azië en Australië. Canon’s geconsolideerde netto omzet voor het boekjaar 2010 bedroeg ruim $45 miljard. Meer informatie over Canon kunt u vinden op www.canon.com.